Q: What is a Gear Up Nation medical microsite?
A: A Gear Up Nation medical microsite is a customized online store designed specifically for your employees to purchase approved medical apparel and accessories from trusted brands. The site ensures branding consistency, secure payments, and an easy reimbursement process.

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Q: How much does it cost to set up a microsite?
A: There is a one-time setup fee starting at $750, which covers site creation, product selection, branding customization, and secure payment integration.

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Q: Is there an annual membership fee?
A: Yes, there is an annual membership fee starting at $700, which covers ongoing site maintenance, product updates, and customer support.

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Q: Can the annual membership fee be waived?
A: Yes! If your group purchases more than $10,000 worth of products within a year, the membership fee for the following year will be waived.

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Q: What brands are available on the microsite?
A: We offer a curated selection of popular corporate and medical uniform apparel brands, including Jaanuu, Cherokee, Healing Hands, MedCouture, Cutter & Buck, Helly Hansen, Patagonia, Peter Millar, Vineyard Vines, Brooks Brothers, TravisMathew, Nike, Carhartt, and more. Want a specific brand represented on your microsite? Let's talk about it during your intake session. Please note that some brands we carry require decoration pre-approval.

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Q: Are there products available other than medical uniforms or corporate wear?
A: Absolutely! In addition to apparel, we offer branded tumblers, Solo Stoves, office supplies, bags, and accessories to support your team's professional appearance and comfort.

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Q: How do employees access the microsite?
A: Employees can access the microsite through your company's intranet or via a secure login portal.

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Q: My employees would like to try on garments before ordering — how can we do that?
A: Yes! We can arrange a sample set order to represent various products and sizes. Pricing varies by request.

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Q: How is payment handled?
A: All payments are processed securely through the site.

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Q: Is there an option for warehousing pre-purchased products?
A: Yes! We offer warehousing services to store bulk-purchased products, allowing for faster delivery and better cost efficiency. Warehousing is paid by the shelf (24" x 18"), starting at $100/year. This includes integration into your microsite stock and fulfillment.

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Q: Can Gear Up Nation deliver warehoused product to our company?
A: Yes — delivery can be arranged as a fee-for-service option, or we can coordinate shipping on your behalf.

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Q: Can employees bring in garments for embroidery?
A: No. Due to strict quality control standards and our commitment to delivering the best gear possible, we source all blank merchandise ourselves for microsite orders.

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Q: What is the turnaround time from order to fulfillment?
A: It depends on the product. Microsite partner orders are always prioritized. In-stock or warehoused items ship fastest; made-to-order items typically follow our standard 5–7 business day decoration turnaround once the blank arrives in our shop, with rush options available. Pickup, delivery, or shipping follows immediately after decoration.

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Q: Do you offer gift cards?
A: Yes! Gear Up Nation offers gift cards that can be used for employee uniform purchases. These can be distributed as part of onboarding to fast-track uniform acquisition, or given as awards and incentives. Gift cards make it easy for employees to select the gear they need while keeping branding consistent.

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Q: How do we get started?
A: Reach out to our team to begin the setup process. We'll guide you through product selection, branding approvals, and site customization for a seamless launch. Timeline depends on the number of products and how quickly product and branding approvals move.